Got questions?
We’ve got you covered.
At Dental Abroad, we believe transparency and accessibility are key to building trust. We understand that choosing dental treatment abroad can raise many questions — and we’re here to answer them. Our team is available 24/7 and can be reached via WhatsApp or email, ensuring you can contact us anytime, from anywhere.
Questions we’re often asked
Our focus is on safety, comfort, and care. From the moment you enquire to the day you return home, our team ensures everything is seamless — so you can enjoy your time away and return with a renewed smile and confidence.
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It varies depending on your goals and readiness, but if you have recent dental records, an indication of treatment with items codes, we can quickly provide a comparison quotation and timing for treatment.
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Our Practice Manager contacts you via email or WhatsApp to schedule your preferred times for holidays and treatment. One of the questions will be at what location would you prefer the treatment?
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Dental Abroad has a designated Australian-based travel agent who can assist in organising your entire journey — including 3, 4, and 5-star accommodation options, as well as flights to your chosen destination. Once you’ve completed your initial enquiry, we can forward your details directly to Dental Abroad Travel to begin planning your trip. After your flights are confirmed, our team will then coordinate and confirm your dental treatment appointments, ensuring your travel and treatment schedules align perfectly for a seamless experience.
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At Dental Abroad, our Concierge Service ensures your journey is seamless from the moment you arrive. You’ll be greeted at the airport by our friendly valet, who will assist with your luggage and take you directly to your hotel. The next day, we will collect you from your accommodation and escort you to your accredited Dental Abroad provider, who will already have your details ready for review. Upon arrival, you’ll receive a comprehensive clinical evaluation followed by an in-depth consultation, allowing you to make an informed decision about your treatment plan. You’ll be given a clear explanation of every step in the process, including timelines and costs — so you can proceed with complete confidence. Once your treatment begins, you can rest assured that there are no hidden fees — just transparent, high-quality carein a comfortable and trusted environment.
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The answer is yes. Keeping in mind, planning ahead is paramount to us being able to scheduled treatment to your timelines. It goes without saying, if you know the best time to travel for holidays, let us know well in advance so we can make all the necessary arrangements for your treatment.
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At Dental Abroad, your care doesn’t end when your treatment does. We are committed to your comfort and peace of mind long after you return home. All our accredited providers offer a 12-month warranty on crowns, veneers, and implants, ensuring quality and reliability. For added assurance, if you experience any discomfort or ongoing pain related to your treatment, Dental Abroad provides a Post-Care Warranty of up to $1,000. This allows you to visit a dental surgeon of your choice within 30 days of your treatment, offering you flexibility and confidence in your recovery.
To learn more about our post-care policy and eligibility, please visit dentalabroad.com.au/postcare/patients.
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If you have made the decision to travel abroad to undergo a Dental procedure, Medical Travel Shield Australia is the specialist single trip travel insurance designed for you.
Medical Travel Shield Australia can provide you with everything that you would expect from standard travel insurance including; lost or stolen items, accidental illness or injury and cancellations or curtailments outside of your control.
What makes Medical Travel Shield Australia different?
As well as standard cover, they provide additional benefits tailored for you as a patient within the same policy.
Those tailored benefits being:
Travel and accommodation expenses over and above the normal recovery period
Medical Travel Shield Australia will cover costs if you have to stay at your destination longer than the normal recovery period on medical grounds.
Medical and additional expenses
They will pay for any medical expenses incurred if you have a life threatening complication during surgery that occurs during the planned treatment and is secondary to the pre-agreed treatment plan prior to departure.
Additional return trip within 12 months of the original treatment
We can cover economy return travel, accommodation and living expenses if your original treatment is medically assessed as unsuccessful and it is medically necessary to return to the same hospital/clinic within 12 months for corrective treatment. They do not cover the cost of the corrective treatment. Please contact, https://medicaltravelshield.com.au/dental-treatment
Share a few details about your dental needs and our Australian-based team will guide you through your options, review your suitability, and provide clear, personalised next steps.